Refund policy

Our promise: if your order arrives damaged, expired, or with the wrong item, we will replace it or refund you in full.

How to raise a request

• Message us within 48 hours of delivery on WhatsApp/phone at +91 70425 24447 or email hello@beyondfoodbars.com.
• Share your order number and a photo of the product and packaging.
• We will confirm within 1–2 working days and send a replacement or process a refund, as you prefer.

What we can't accept

• Because our products are food, we cannot accept returns of opened or undamaged products, or returns for change of mind or taste preference.
• Requests raised more than 48 hours after delivery.

Refund timelines

• Prepaid orders: refunded to the original payment method within 5–7 working days of approval.
• Cash on Delivery orders: refunded to your bank account or UPI ID within 5–7 working days of approval.

Cancellations

You can cancel an order free of charge before it is shipped. Message us with your order number as soon as possible.

Beyond Food is operated by Myfitsoul Technologies Pvt Ltd, New Delhi, India.